DELIVERY

• DELIVERY IN FRANCE •  

Standard Delivery by Colissimo (2 to 4 business days): Delivery is free for all orders of €100 or more. For orders under €100, delivery charges will apply.
Express delivery with Chronopost (1 to 2 working days): €25.

DELIVERY OUTSIDE FRANCE

⎢ Belgium, Luxembourg, Netherlands

Standard delivery by Colissimo (3 to 5 working days) from the date of dispatch, Monday to Saturday ): from €3.
Express delivery with Chronopost (2 to 3 working days) from the date of dispatch, Monday to Saturday ): from €25.

⎢ Switzerland

Standard delivery by Colissimo (3 to 5 working days) from the date of dispatch, Monday to Saturday ): from €5.
Express delivery with Chronopost (2 to 3 working days) from the date of dispatch, Monday to Saturday ): from 40€.

⎢ Austria, Spain, Portugal, Ireland, Italy

Standard delivery by Colissimo (3 to 5 working days) from the date of dispatch, Monday to Saturday ): from €4.
Express delivery with Chronopost (2 to 4 working days) from the date of dispatch, Monday to Saturday ): from 25€.

⎢ United Kingdom

Standard delivery by Colissimo (3 to 5 working days) from the date of dispatch, Monday to Saturday ): €12.
Express delivery with Chronopost (2 to 3 working days) from the date of dispatch, Monday to Saturday ): €40.

⎢ Countries of the European Union

Standard delivery by Colissimo (3 to 6 working days from the date of dispatch) : from €7.
Express delivery with Chronopost (2 to 5 working days) from the date of shipment ): from 25€.

⎢ DOM-TOM and REST OF THE WORLD

Standard delivery by Colissimo (3 to 6 working days) from the date of dispatch ): €35.

In case of delivery outside mainland France, customs charges may be applied by the carrier.

BACK

If your product does not give you complete satisfaction, you have the possibility to return any item ordered to us within 15 calendar days from the date of receipt of your order.
Returns are free from mainland France.
To obtain a return voucher, please contact us at the following email address: contact@lerisa.fr .

Your shipment must contain:

Everything returned in its original packaging, accompanied by the return slip sent by email and completed.
Failure to provide this return slip may result in a processing delay.

As soon as we receive your return, we will send you a confirmation email.
Refunds will be issued upon receipt of the return within a maximum of 30 days if all the conditions mentioned in the return procedure are met. Your refund will be issued to the account associated with the bank card used for payment or to the Paypal account used for payment.

For orders placed between November 27 and December 31, the return period and exchange is exceptionally extended until January 15. For all other orders, the return policy and standard exchange applies in accordance with the provisions contained in the present delivery and return conditions.

• EXCHANGE • 

Not quite right for the color? You have 15 days from the date you received your order to request an exchange for the same model in a different color.
For any questions, please contact us at the following address: contact@lerisa.fr