Delivery and return
Orders placed before 3:00 p.m. are prepared and shipped the same day (Monday to Friday).
Orders placed on Saturday before 10:00 a.m. are prepared and shipped the same day.
Delivery times delivery are estimated from the dispatch of your order.
• DELIVERY IN FRANCE •
Standard Delivery by Colissimo ( 2 to 4 working days): Available in France.
Express delivery with Chronopost (1 to 2 working days): €7.
• DELIVERY OUTSIDE FRANCE •
⎢Belgium, Luxembourg, Netherlands
Standard delivery by Colissimo (3 to 5 working days): €6.
Express delivery with Chronopost (2 to 3 working days): €15.
⎢Switzerland
Standard delivery by Colissimo (3 to 5 working days): 13CHF.
Express delivery with Chronopost (2 to 3 working days): 20CHF.
⎢Austria, Spain, Portugal, Ireland, Italy
Standard Colissimo delivery (3 to 5 working days): €7.
Express delivery with Chronopost (2 to 4 working days): €16.
⎢Kingdom -United
Standard delivery by Colissimo (3 to 5 working days): £12.
Express delivery with Chronopost (2 to 3 working days): £16.
⎢European Union countries
Standard delivery by Colissimo (3 to 6 working days): €9.
Express delivery with C hronopost (2 to 4 working days): €19.
⎢DOM-TOM and REST OF THE WORLD
Standard delivery by Colissimo (3 to 6 working days): €15.
In the event of delivery outside mainland France, customs charges may be applied by the carrier.
• RETURN •
Your product does not give you complete satisfaction, you have the option of returning any item ordered to us within 15 calendar days from the date of receipt of your order.
Returns are free from Metropolitan France.
To obtain a return form, please contact us at the following e-mail address: contact@lerisa.fr
Your shipment must contain:
- The product in perfect condition
- The product label
All returned in its original packaging, accompanied by the return form sent by e-mail and completed.
The absence of this return form may cause a delay in processing.
As soon as we receive your return, we will send you a confirmation email.
The refund is made upon receipt of the return within a maximum of 10 days if all the conditions mentioned in the return procedure are met. Your refund will be made to the account associated with the credit card used during payment or to the Paypal account used for payment.
• EXCHANGE •
You don't like the color? You have a period of 15 days from the date of receipt of your order to request the exchange of the same model in another color.
If you have any questions, please contact us at the following address: contact@lerisa.fr
